Hyperscale cloud and its benefits to the Australian economy
REPORT

Hyperscale cloud and its benefits to the Australian economy

clock

18.12.2023 - 05:19

Technology

New research by economics firm Mandala shows that adoption of hyperscale cloud technology unlocks $6.3 billion every year in benefits for Australian businesses and the economy. Hyperscale cloud also directly creates over 8,000 jobs for people working in diverse roles from tech trades peoples to ICT professionals across Australian data centres. This research is the first time the economic effect of the unique capabilities offered by hyperscale cloud have been quantified.

Hyperscale cloud is the critical infrastructure underlying Australia’s technology ecosystem

Hyperscale cloud offers globally standardised services to Australian businesses. It enhances user experiences with high performance and low latency across various domains, including AI, machine learning, big data, and virtual reality. Research suggests that Generative AI, supported by hyperscale cloud, has the potential to add up to $115 billion annually to the Australian economy, and AI more broadly will contribute $15.7 trillion to the global economy by 2030.

Acting as a central pillar within the Australian digital ecosystem, hyperscale cloud serves as a critical intermediary, facilitating daily business operations and software relied on by everyday Australians. While non-hyperscale cloud providers offer tailored capabilities, hyperscale cloud delivers globally-leading, comprehensive, sophisticated feature-sets to Australian businesses.

This study focuses on measuring the positive impact of the unique capabilities of the hyperscale cloud to Australian businesses. It examines the distinct features that set hyperscale cloud apart from non-hyperscale cloud solutions. While recognising that shared capabilities between hyperscale and non-hyperscale also contribute to economic value, our focus remains on the benefits derived exclusively from the hyperscale environment.

Hyperscale cloud technology is crucial for Australian businesses, delivering approximately $6.3 billion in benefits per annum

portableText image

Key areas of this impact include:

1) Enhanced Capabilities: Hyperscale cloud's advanced technological functions including on AI, machine learning, AR/VR and data querying have led to productivity boosts, generating an additional $3 billion in benefits for Australian businesses.

2) Operational Resilience: Hyperscale offers increased reliability of services and diminishing expected downtime compared to non-hyperscale cloud, translating to $530 million in financial savings (avoidance of downtime cost). Hyperscale also decreases the expected likelihood of a successful security breach by 30% due to high investments and global threat intelligence, preserving an estimated $480 million annually within the Australian economy.

3) Cost Efficiencies: Hyperscale cloud has trimmed IT infrastructure spending by 5%, amounting to savings of up to $980 million per year for Australian businesses, thus improving cost efficiencies.

4) Market Access: By facilitating access to global markets, hyperscale cloud has unlocked more than a 40% increase in revenue for Australian businesses, broadening their opportunities to serve customers overseas seamlessly and with low latency.

portableText image

Hyperscale cloud creates direct employment opportunities for over 8,000 Australians, offering a broad ranges of opportunities to a diverse workforce

Over the past decade, direct jobs in hyperscale cloud have more than tripled, from 2,330 employees in 2011 to 8,240 in 2021. This growth demonstrates hyperscale cloud’s vital role in job creation across a spectrum of roles, from tech trades to ICT specialists.

The workforce within hyperscale cloud is diverse, with 73% of the employees aged between 15-44, highlighting the sector's appeal to young Australians. This diversity indicates that hyperscale cloud is a driver of high-tech jobs, and also supports a variety of other professional roles crucial to the operation and management of these services.

Upskilling Australians to work in hyperscale cloud and data centre related roles will help them fill the additional global demand for 140,000 data centre staff by 2025.

Read the full report here.

Read our latest posts

Harnessing AI in the court system
AITechnologyLegal services

Harnessing AI in the court system

Mandala’s latest research, commissioned by Microsoft, examines how AI can help Australian courts improve access to justice by reducing persistent case backlogs. We find that three promising AI applications (smart scheduling, document review and legal research support) could deliver around 95,500 additional case finalisations a year. These applications help courts manage existing workloads more efficiently, while reinforcing the integrity of court processes.

29 Oct, 2026

Rethinking the APR
EconomicsFinTechFinancial servicesGovernment

Rethinking the APR

Mandala's latest research, commissioned by Block, examines whether US credit disclosure requirements remain fit for purpose in a rapidly evolving lending market. Drawing on economic analysis, a survey of nearly 1,600 US consumers and small business decision-makers, and proprietary credit data, the report finds that Annual Percentage Rate (APR) disclosures can misrepresent the perceived cost of short-term borrowing and influence consumer choices. The report makes the case for modernising credit disclosure requirements, with a more flexible approach that better reflects different credit products while preserving consumer protection and access to credit.

15 Oct, 2026

The augmented attacker: the growing AI-driven cyber threat to Australian businesses
DataTechnologyAIEconomics

The augmented attacker: the growing AI-driven cyber threat to Australian businesses

Mandala's latest research, commissioned by CyberCX (part of Accenture), shows that the AI-driven cyber threat to Australian businesses is growing. The report finds that AI could increase the frequency and severity of cyber incidents targeting Australian businesses. As AI-driven threats grow, Australian businesses could face losses reaching up to $37 billion a year. However, investing in foundational cyber defences such as patching known vulnerabilities could reduce annual losses from $37 billion to $13 billion, a $24 billion saving. Three-quarters of the savings are from preventative actions. The report highlights the actions required from businesses and government to improve cyber defence.

13 Oct, 2026

The Stagnant Nation: Lifting Australia’s Dynamism
Productivity

The Stagnant Nation: Lifting Australia’s Dynamism

Australians are going backwards on real wages and income. Real wage growth has fallen from 0.6 per cent in the 2000s to -0.7 per cent today, the slowest rate since the 1990s recession. Weak productivity growth is a key driver. Productivity growth has dropped from 2.2 per cent in the 1990s to just 0.1 per cent today. The Productivity Commission has pointed to declining economic dynamism as one cause for weak growth, with fewer businesses starting, growing and competing. We confirm declining economic dynamism across five key dimensions and estimate that reversing this decline seen since the mid-2000s could see a GDP uplift of $101 billion per year over the next decade. Our analysis finds that regulation could account for around 20 per cent of declining dynamism. Reducing regulatory burden to late-2000s levels could see GDP uplift of at least $20 billion per year over the next ten years.

7 Oct, 2026

Loading...