Shock Resistant
REPORT

Shock Resistant

clock

02.07.2025 - 04:07

Workforce

Shock Resistant outlines novel insights into the ways that platform workers in the US used platform work as a strategy for mitigating the impacts of the pandemic and cost of living crisis.

The US has recently been hit by two distinct economic shocks that have put pressure on Americans and their families– the spike in unemployment due to the COVID-19 pandemic and the subsequent spike in the cost of living.

portableText image

In the past, when confronted with these types of crises, Americans have had limited options to make ends meet. Loss of work and living through a period when prices went up and remained high left some Americans experiencing material hardships including not paying all bills and skipping medical care because of the cost. On top of this are the impacts to mental wellbeing.

The COVID-19 pandemic and ensuing period of elevated inflation was the first time that major economic shocks have occurred when platform work is widely available. These events therefore provide a unique opportunity to examine the impact of platform work on Americans during economic crises.

Using a nationwide survey of platform workers in the US, combined with administrative data from Uber, academic literature, and public datasets, our new report unpacks the ways in which workers interacted with the platform economy to manage the impacts of the pandemic and inflation.

Read the full report here.

Read our latest posts

Decarbonising Australia’s road freight network
EVsElectricNet zeroClimateEconomicsGovernment

Decarbonising Australia’s road freight network

Mandala’s latest research, prepared for Energy Futures Foundation, sets out a policy roadmap for decarbonising Australia’s road freight network which could help to drive economic, environmental and social benefits. Emissions in the transport sector grew 0.3 Mt CO2-e in 2025. Emissions in all other sectors fell. Australia has a critical window to decarbonise its road freight network, but the current policy settings have Australia on the wrong track. A policy suite that targets cost, infrastructure and regulatory barriers could add an additional 1.5 million battery electric trucks to the road by 2050 and be cost neutral for the budget. Setting up the right policies now could deliver $138 billion in economic growth over the next 25 years, create 900 thousand jobs by 2050 and reduce emissions by 181 Mt CO2-e – equivalent to 41% of Australia’s 2025 annual emissions. These policies would also save 3,300 lives and reduce externality costs associated with heavy vehicles by $18.5 billion by 2050.

27 Mar, 2026

How EV adoption insulates Australia against oil supply shocks
EVsElectricInternational

How EV adoption insulates Australia against oil supply shocks

Mandala’s latest research finds that the adoption of electric vehicles is helping to insulate Australians from the oil supply shocks. This analysis looks at the contribution of Australia’s electric vehicle fleet to our petrol reserves, as well as the savings in fuel costs for Australian households.

16 Mar, 2026

Shaping the Australian banking system for a changing economy
Financial servicesEconomics

Shaping the Australian banking system for a changing economy

Mandala’s latest research, prepared for the Commonwealth Bank of Australia, finds that Australian banking has been transformed beyond recognition by technology, globalisation, and regulatory change. However, policy has not kept pace. Major banks now face a shrinking revenue base while providing a growing suite of collective goods including regional branches, ATM networks, and payment infrastructure, that comparable financial institutions are not required to provide. The report finds that declining profitability and an uneven regulatory playing field amid rising geopolitical uncertainty place Australia's financial resilience at risk. It recommends three principles for policymakers to shape Australia’s banking system to best serve our national interest. First, consider system-wide impacts of policy settings. Second, apply the same obligations to firms conducting the same activities with the same risk. Third, assess how overseas firms operating in critical parts of the financial system would behave in a crisis.

15 Mar, 2026

The Fragmentation Tax
RetailGovernmentProductivity

The Fragmentation Tax

Australian retailers operate across a patchwork of inconsistent state and territory regulations that, left unchecked, will cost the economy $26 billion and households $9.4 billion over the next decade. Commissioned by the Australian Retail Council, this Mandala report finds that regulatory fragmentation in retail - Australia's second-largest employer, generating $649 billion in economic activity annually - is compounding the country's productivity crisis at the worst possible time. The report identifies specific issues in transport and logistics, and packaging and waste as priority areas for reform, where harmonisation alone would inject up to $1.65 billion into the economy over 10 years. It recommends the Federal Government use its National Competition Policy framework to drive reform - including a $260 million increase to the National Productivity Fund, a new National Harmonisation Council, and a mandate that Regulatory Impact Statements explicitly quantify fragmentation risks.

23 Feb, 2026

Loading...