Privacy Policy
Mandala is committed to protecting your privacy and handling your personal information in accordance with the 13 Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
This Privacy Policy (the "Policy") sets out how Mandala Advisors Pty Ltd, trading as Mandala Partners (“Mandala”, "we", "our", or "us"), collects, uses, and discloses your personal information through the Mandala Partners website (the "Website") in an open and transparent way. (APP 1)
We take reasonable steps to ensure that the personal information we collect, use, or disclose is accurate, up-to-date, and complete. (APP 10)
1. Definitions
"Personal information" means any information that can be used to identify you, such as your name, email address, phone number, or address.
2. Collection of Personal Information
We will notify you when we collect your personal information, including the reason for collection and how it will be used. (APP 5)
We collect personal information from you when you:
• Register for email updates, submit an expression of interest or submit a job application on the Website
• Contact us through the Website
• Use the Website's features or services
• Interact with us on social media or other online platforms such as LinkedIn
We only collect personal information that is solicited and necessary for our operations and services, and always do so lawfully. (APP 3) If we receive unsolicited personal information, we will determine if it could have been lawfully collected. If not, we will take reasonable steps to destroy or de-identify it. (APP 4)
3. Use of Personal Information(APP 6)
We use your personal information to:
• Provide you with the services you request
• Respond to your queries and requests
• Send you marketing and promotional materials
• Respond to job applications and expressions of interest
• Comply with our legal obligations
We will only use your personal information for direct marketing purposes with your consent, and you can opt-out at any time. (APP 7)
We will not use government-related identifiers (such as your tax file number) for our own purposes unless required by law. (APP 9)
4. Disclosure of Personal Information (APP 6)
We may disclose your personal information to:
• Our third-party service providers who help us operate the Website
• Our third-party partners, or co-creators of reports, papers, presentations,
or other published material to get in touch with you if you request a copy
• Government agencies or other organisations if required by law
If we disclose your personal information to overseas recipients, we will ensure it is handled in accordance with the Australian Privacy Principles. (APP 8)
We are not responsible for ensuring that third-party recipients handle your personal information in compliance with Australian privacy laws. However, where practicable, we will take reasonable steps to ensure that recipients handle personal information in a manner consistent with the Privacy Act 1988.
5. Your Rights
You have the right to:
• Interact anonymously or de-identify yourself by using a pseudonym (APP 2)
• Access personal information relating to you (APP 12)
• Request that we correct your personal information if it is incorrect, incomplete, or outdated (APP 13)
• Request that we delete your personal information
• Object to the processing of your personal information
6. Protection of Your Personal Information
At Mandala, we take the protection of your personal information seriously.
We take the following precautions to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure:
• Data encryption: We use industry-standard encryption protocols to protect data transmission between your device and our servers.
• Secure storage: All personal information is stored on secure servers that are protected by firewalls and other advanced security systems.
• Access control: We limit access to personal information to employees, contractors, and agents who need to know that information in order to process it for us. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination, if they fail to meet these obligations.
• Employee training: Our staff undergoes regular training on privacy and data protection to ensure they understand and comply with our privacy practices.
• Data minimisation: We collect and retain only the personal information that is necessary for the purposes identified in this privacy policy. We ensure that information is destroyed or de-identified when no longer needed.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
7. Links to External Websites
Our website may contain links to external websites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
Your use of such external websites is subject to the terms of use and privacy policies located on those sites. We recommend reviewing the privacy policies of any external websites you visit through links on our site to understand how they collect, use, and share your information.
8. Changes to this Policy
We may update this Policy from time to time. If we make any material changes to this Policy, we will notify you through a prominent notice on this page of the Website.
9. How to Contact Us
For further information about how we handle your personal information or to make a privacy-related request, please contact us at admin@mandalapartners.com.
By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.